November 27, 2022

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BBC: Serious damage to Shetland’s submarine cable

According to the police, the undersea cable was cut on the south side between the islands and the mainland, type BBC.

They state, among other things, that phones, the Internet, and computers cannot be used.

Repairs are already underway on another cable connecting Shetland and the Faroe Islands after it was damaged last week. The islands are connected by a cable that runs from the Faroe Islands to Aberdeenshire on the Scottish mainland.

Work on web redirect

According to a BT Group spokesperson, the internet outage was due to damage to a third-party cable connecting Shetland to the mainland.

Engineers are working to redirect services via other methods, and will provide more updates, says a BT spokesperson, adding:

Anyone who needs to call 999 should try their land line or mobile phone, even if they don’t have a signal from their mobile service provider. We apologize for the inconvenience this is causing.

999 is the emergency number in the UK.

– It can take days

Alistair Carmichael, who represents Orkney and Shetland in the British Parliament, told the BBC he had raised the issue with the British government but understood it could take days to restore contacts.

Both individuals and businesses are affected by cable damage. According to the channel, there are many stores that do not accept card payments. There are approximately 23,000 inhabitants in Shetland.

However, the BBC reported that Somburg Airport was operating as usual, but the ferry company Serco NorthLink Ferries could not confirm whether the problem would have any impact on its operations.

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