17 years after local savings banks last changed their core banking system, it is ready for conversion next weekend.
From Friday 18th November to Sunday 20th November, both online banking and mobile banking services will cease. In addition, ATMs and offices were closed on Monday, November 21.
However, customers can use their cards online and in stores, as well as tip.
You’ll be in a bit of pain before you get better. When the process is over, most people will notice some changes in the mobile and internet banking solution. More useful functions will come in time, says CEO Geir Magen Jjoland.
Tjåland says the background to technological change is that customers have increasingly high expectations of digital solutions and services. The new agreement will enhance the competitiveness of Jæren Sparebank.
– We get over NOK 10 million calculated cost efficiency per year, enhanced development strength and more up-to-date technology platform. This means we can continue to be a positive driving force for Jæren’s customers, employees and communities, he says.
Will online and mobile banking look the same as before, or is it something completely new?
– Mobile Banking will look exactly the same, while Online Banking will be more similar to Mobile Banking.
Two years have passed since the Eika Group, of which Jæren Sparebank is a part, began planning to change the technology platform. About 50 banks will return to the stock exchange, which all other Norwegian banks have.
Tjåland believes this will provide better solutions for their customers.
– Expect some inquiries in the first few days after that because it’s different. But we do this to make it better.
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