On Saturday 6th May, Espen Seversen and his son bought some holiday sweets at Cup Ops in Arendal.
They came home and were looking forward to opening a 200g bar of Freya chocolate, flavored with Walter’s almonds.
But Saturday’s embrace soon took a surprising turn.
The Internet is boiling: – It makes me nervous
– When I was about to give my son another bite, I discovered a blue foreign body inside the chocolate. It’s like plastic or paper, Seversen tells Dagbladet.
Syversen shared a post about the experiment on Facebook to possibly get an answer as to what the blue block in the chocolate might be.
In the post, he describes the find as remarkable.
Then contact Mondelez, which makes Freya products.
– I took pictures and sent a message to Freya/Mondelez. They wrote that I should send them the package containing the foreign body and the rest of the chocolate, so it could be analyzed, Severson explains.
He did, and now the Arendal man is hoping he’ll get an answer as to how it went wrong.
He himself believes that it could be the remnants of a mask, a protective hat or a shoe guard used in production.
I had to go out for this
“We hope they clear it up quickly and let us know what the UFO is, and that they take action, such as withdrawing other exposed chocolates from the market,” Siversen says.
He explains that a weekend feast can get very dangerous, and he thinks it’s important to pay attention to foreign bodies in food.
– I realized that this is a health hazard, especially for young children, and therefore I made a post on Facebook to warn others.
This is the response by the manufacturer
Dagbladet asked Mondelez International, which owns Freia, to answer what the blue piece was, and how it ended up in Espen Syversen and her son’s chocolate bar.
It must be a pleasant experience to enjoy our chocolate. So we are very sorry when consumers encounter errors in our products. We are now following up with the concerned customer and would like to apologize for what happened. The customer will of course be replaced, says Negar Sabaghzadeh, press officer at Freia and Mondelēz Norway.
Freya estimates that Syversen has made contacts, and is now waiting to receive the chocolate in order to run the necessary analyses.
– All our production processes are carried out under strict requirements of quality and hygiene. So it is very rare for production defects to occur. If something goes wrong, we invest significant resources into finding out what happened and what we can do to prevent it from happening in the future.
Until the analyzes are completed, Sabbaghzadeh says, it is difficult to determine the cause of the error.
– When we learned of this case, we immediately began to examine other chocolate bars that were produced at the same time. We have not found any other anomalies or received complaints from other customers. We therefore assume that the error occurred only in the production of one chocolate bar, he concludes.
Shock Price: – Absolutely savage
Earlier this week, Dagbladet mentioned another critical error from Freia. Then it was Jenny Mina Rudal (31), a journalist for Dagbladet Pluss, who discovered that the chocolate bar she had bought on Harry’s trip to Sweden had been incorrectly labeled.
Rødahl bought what she thought was a king-sized dish flavored with Daim, but when she opened the package, it turned out to be Kvikk Lunsj.
It is uncertain if there is any connection between these cases.
You can read the full story about Jenny Mina Rødahl’s horror experience below:
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