Microsoft’s Surface Pro X runs ARM and now struggles a lot with the webcam.
Originally published on May 25, 2023.
Updated, May 30, 1:50 PM:
The “0xA00F4271 (0x80004005)” error message is gone, and so is the Surface Pro X’s built-in webcam with the best quality.
Microsoft says that the fix, reg add HKLM\SYSTEM\CurrentControlSet\Control\Qualcomm\Camera” /v EnableQCOMFD /t REG_DWORD /d 0 /f that can be run from the command line in Windows with admin rights, may disable certain camera functions and reduce image quality . At the same time, they confirm that they are working with their suppliers on a new camera driver so that the quality and functionality are reset to what they should be.
Updated May 27, 1:36 PM:
Customers report that the cameras are working again.
Stop at the same time as Build
It simply isn’t working, and the problem occurred earlier this week. Reinstalling drivers doesn’t work either. Almost no matter what you do, the following error message pops up: “0xA00F4271
There is some kind of workaround: roll back the device to May 22nd, but then you might lose things done to the device. It is far from an ideal solution.
Work on the patch
Funnily enough, the problems arose during Microsoft’s big Build fair, where, among other things, the company launched the Moment 3 update for Windows 11 and revealed that a new version of the operating system, which comes in beta next month, will get a number of AI functions. .
Microsoft states “We are aware that customers using the Surface Pro X are currently experiencing issues using the built-in cameras, and we are actively investigating.”
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