This world is witty, but only to him who masters it.
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Cecily Christiansen
Family Therapist at Bjørgvin Family Office and Master’s Student in Family Therapy at HVL
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Great grandmother is working snap chat. Grandpa plays Fortnite. On the other hand, Uncle Loritz owns Doro’s phone and doesn’t remember where he put his codes for the online bank. More and more zeros are being generated in a society that is becoming more and more digital.
I am Uncle Loritz’s 76th cousin. It often asks me for help logging into the online bank, and reopening the inbox on the computer. Both car cards for the car are gone, the car will be sold, the bank ID is blocked. Where should you start? It’s like guiding a blind person through a maze over the phone.
Society is constantly becoming More digital. In my family we have many Snapchat groups, to the delight of everyone who can follow what is happening in our family, who live scattered all over western Norway. At peak times, we avoid a lot of talking on the phone by sending a picture that contains more than a thousand words. It’s posted on Instagram, people are featured, commented and liked. On the other hand, my uncle does not get this footage and cannot participate in it. This digital world is brilliant for those who master it.
In 2021, I pierced. I lost all access to my Facebook and Instagram account. All digital history disappeared overnight. I was overwhelmed with cursing and sorry, but I just had to realize that all my data over 14 years was lost.
Since I am a digital Norwegian with good above average digital skills, I realized that online banking had to be checked, and rightfully so, I was also subjected to financial fraud. 400 kroner was taken from my account. Instead of cutting VISA cards with scissors, I blocked them at the online bank and ordered new ones.
The biggest theft here wasn’t the 400kr, but a small loss of life on Facebook over the course of 14 years. For those who don’t know what the digital world can offer, is this a loss for them? Is it possible for one to feel something never before seen on the outside?
Total 14 The percentage of Norwegians over the age of 16 is rated as Digital “non-users” or “vulnerable users”. This may not sound like much, but it works out to 600,000 people. Most Norwegians have basic digital skills, but they rarely use a computer, tablet, smartphone or the Internet, and many don’t use them at all.
Elderly ombudsman mediated in 2021 That there is a need to focus on challenges related to the practical use of day-to-day banking, as this is a barrier for many older bank clients. Older women in particular seem to be at risk, as they lean on their partner and experience the shame associated with not having digital knowledge.
The problem is not diminished. Consulting firm McKinsey estimates that the pace of their corporate digital transformation Seven years forward in time As a result of covid-19, a new report from KS shows that 90 percent of municipalities Launched new digital solutions for citizens result of the epidemic.
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Four days later, Marianne saw the withdrawal from the account
you might think That this problem resolves itself when Generation Y (those born between 1979 and 1996) becomes the oldest. But don’t be sure. Uncle Luritz was the master of his own company ten years ago and has a good knowledge of the digital world. When he entered retirement at the age of 70, forgetfulness and chaos crept into the same clip.
Have you ever been to the city and it was so easy and didn’t remember your bank card code when ordering a beer? This is the case for many, without being under the influence of alcohol. Today we have “carpets” with a bank card, which makes it easy to be a breeze in the city. Unfortunately, non-digital Norwegians don’t have a backup solution.
Bilingualwhich computers use to receive instructions and solve tasks, is made up of two numbers, 1 and 0. With the pace of development and digitization today, how can we take advantage of the wonderful opportunities that technology offers us, and at the same time have an inclusive digital society not only for the fun of one , but also for zeros?
Is the family expected to come and help? What about those who don’t have anything? The next three decades will be The number of people aged over 65 in Norway has doubled. A society where non-digital people fall outside because they don’t know how things work or don’t understand the usefulness is unacceptable.
The phone rings, it’s Uncle Loritz. I say “I’ll be with you in an hour, look at a pot of coffee, and you, and we’ll find out together.”
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